Corrupted vCenter Management Webservices monitor

Sometimes after renaming your vCenter server or performing an upgrade of vCenter the vCenter Management Webservices monitoring can get correpted. The most visible symptoms of this problem is within the vCenter Service Status of the Administration section of the VI client:

vCenter Management Webservices shows an Alert with a message of

“Unable to retrieve health data from https://servername.mydomain.local:8443/vws/Query/Health

This error can be corrected with the following procedure:

  1. On the vCenter server go to Start -> All programs -> ADAM -> ADAM ADSI Edit
  2. Right click on the ADAM ADSI edit and select connect to
  3. Ensure the following is selected under connection settings:

    Connection name: VC
    Server name: localhost
    port: 389
    Distinguished name is selected and name is dc=virtualcenter, dc=vmware, dc=int
    Click OK to connect

  4. You need to delete :CN=<VCGUID>,OU=ComponentSpecs, OU=Health, dc=virtualcenter,dc=vmware,dc=int
  5. After deleting this container you will need to restart the vCenter service and the webaccess.

A new container will be created and the error mentioned above will be corrected.

You will also notice that the storage management service monitor does not show up anymore. Don’t worry. After a couple of minutes the monitor will return.


One Response to Corrupted vCenter Management Webservices monitor

  1. elarquitecto says:


    I need help. I finished update my virtual center, and i have this error too. But i dont understand very well the solution. Im trying to delete the container, but regenerate itself, and the alert continues appears. Can you give me another step by step¿?… very thank you…

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